+44 (0) 121 798 0161
info@cyprus-lettings.net
Melinas Merkouri, Paphos 8042, Cyprus

This Agreement is between
(1) "You" and
(2) Worldwide Lettings Limited trading as "Limnaria Gardens Holiday Rentals", Postal address - PO Box 61842, 8138 Paphos, Cyprus

Whereas:-
You hereby appoint Cyprus Lettings as your non-exclusive agent to do the following: provide a facility through which you can offer accommodation for holiday letting to guests via the Cyprus Lettings Holiday Rental website and for Cyprus Lettings to act on your behalf to accept, confirm, amend, and cancel bookings and to receive and confirm payments, notice of cancellations and amendments from guests and to accept payments from guests for the accommodation.

Our Charges
Our commission as stated in our acceptance email is charged on the total rental for each booking made by Cyprus Lettings.

Confirmation of booking
All bookings made via Cyprus Lettings with you will be made by telephone or email and confirmed by telephone or email within 24 hours. Once confirmed, you will not subsequently re-let the property or make the property unavailable for any reasons other than those beyond your control. By accepting a booking from Cyprus Lettings you agree to abide to this letting agreement.

Accommodation
You agree and confirm the following:-
(a) that you own the accommodation and/or have full and unrestricted power to enter into this agreement unless otherwise agreed with Cyprus Lettings.
(b) all your property details that have been entered on Cyprus Lettings website have been checked by you and are up to date, accurate and not misleading in any way whatsoever.
(c) the accommodation will at all times remain of a good and clean standard, in full working order and safe and hygienic for occupation and use. If this is not the case and the guests are moved to alternative accommodation you will be required to make a refund on a pro-rata basis for the nights that the guests did not stay in the property.
(d) the accommodation complies and will at all times comply in full with all applicable laws, regulations and codes of practice (including EU legislation where applicable) relating to hygiene, fire, safety and other standards for those using the accommodation.
(e) for all bookings of 2 weeks or more, an additional clean set of linen and towels will be left for guests to do their own change, unless confirmed otherwise with Cyprus Lettings.
(f) the accommodation will have an up-to-date information pack with all relevant contact numbers (we will be happy to send you a draft copy).
(g) that you will arrange and pay all cleaning costs associated with the property and that you provide Cyprus Lettings with contact details of your cleaners and update Cyprus Lettings on any changes to these details.
(h) air-conditioning will be provided and included in the rental cost.
(i) the check-in time will be 2pm and check-out time 11am unless agreed with Cyprus Lettings in advance of the booking.

Call-Outs
For all Cyprus Lettings bookings the property manager will deal with any guests' queries directly connected to the property, including call-outs. It is your responsibility to agree this procedure directly with your appointed property manager. If the property manager does not resolve the issue and as a result Cyprus Lettings have to make a call-out you will be charged 20 euros per call-out plus any additional costs for parts and tradesmen.

Booking Deposit
A non-refundable deposit will be made by the guests to secure the booking. Cyprus Lettings will hold this deposit in our Barclays Bank client account.

Payment of the balance
The full holiday rental charge less our commission will be paid to you on the 28th of the month before the month of the booking start date by bank transfer. We pay funds in GBP to any UK bank. If you are a non-UK resident we can pay funds in euros to any international bank. The full holiday rental charge less our commission will be paid to you on the 28th of the month before the month of the booking start date by bank transfer. If this date has passed payment will be made on the 28th of the following month. Please note that the date of transfer is when the funds leave our bank account and it may be up to five working days before these funds clear in your account. It is your responsibility to check that funds have been received on time and to notify Cyprus Lettings if this is not the case so that this can be corrected with minimum delay. Cyprus Lettings will not be liable to for bank charges in relation to late payment.

Cancellations
If a guest cancels a confirmed booking:
(a) No refund is given if the guest cancels less than 13 weeks before the booking start date and after the balance has been paid.
(b) If the guest cancels more than 13 weeks before the booking start date the deposit amount that they have paid will be converted into credit note for the guests to rebook your property for a futiure date.

If you cancel a confirmed booking for any reason including double-booking
(a) you will remain liable for the commission Cyprus Lettings was due to earn from that booking. Any payments already received by you in respect of the booking you have cancelled must be promptly returned to Cyprus Lettings.
(b) Cyprus Lettings will try, but are not obliged, to assist the guests in finding an alternative property. You also acknowledge that you shall accept full responsibility for any possible claims for losses and expenses incurred or suffered by a guest arising from your cancellation or effective cancellation of the booking and that Cyprus Lettings shall have no responsibility or liability to the guests for such cancellation whatsoever.

Selling Your Property or Marketing Your Property for Long Term Rental
If you cancel a confirmed booking because you have sold your property or it is now on a long term rental 
(a) you will remain liable for the commission Cyprus Lettings were due to earn from that booking. Any payments already received by you in respect of the booking you have cancelled must be promptly returned to Cyprus Lettings.
(b) Cyprus Lettings will try, but are not obliged, to assist the guests in finding an alternative property. You also acknowledge that you shall accept full responsibility for any possible claims for losses and expenses incurred or suffered by a guest arising from your cancellation or effective cancellation of the booking and that Cyprus Lettings shall have no responsibility or liability to the guests for such cancellation whatsoever. 
It is your responsibility to notify Cyprus Lettings as soon as you put your property on the market.

Repeat Bookings
You agree that Cyprus Lettings will charge our normal commission for any bookings that you make directly with guests who were originally introduced to you by Cyprus Lettings. This will be due 3 months before the booking start date. You agree that if you contact guests who were originally introduced to you by Cyprus Lettings with regards to future bookings or if guests who were originally introduced to you by Cyprus Lettings contact you directly with regards to a booking, you will inform Cyprus Lettings immediately and accept that Cyprus Lettings will charge you the normal commission for the booking.

Indemnity
You agree to indemnify Cyprus Lettings for the full amount of all other sums of whatever nature which Cyprus Lettings incur or become responsible for as a result, directly or indirectly, of any breach of this Agreement by you or your representative. This indemnity shall survive and remain in full force and effect after the termination (for any reason) or expiry of this agreement.

Liability
You hereby acknowledge and agree the following:
(a) all guests who make a booking for the accommodation shall have a direct contract with you and you shall accept liability for that contract.
(b) Cyprus Lettings shall not be liable to you or any guests for any loss or damage whatsoever or howsoever caused arising directly or indirectly in connection with this agreement.

Insurance 
It is your responsibility to maintain (at your own cost) a comprehensive insurance policy or policies to cover contents, building and all third-party risks including cover for death, personal injury and illness.

Pricing
Cyprus Lettings will market your property at agreed rates that reflect the marketplace. It must be agreed that we will not market your property at a rate that is higher than that advertised elsewhere on the internet as this will make Cyprus Letting uncompetitive in the marketplace. If Cyprus Lettings are contacted by a guest who has booked via our website notifying us of the same property advertised on a different website at a reduced rental, the booking made with Cyprus Lettings will be reduced to the lower rental and the difference in pricing taken from your proportion of the rental. The prices displayed on our website relate to the month generally and not the current year only (for example August rental pricing relates to this year, next year and so on). It is your responsibility to notify Cyprus Lettings of any price increases and whether changes in pricing relate to the month generally or the month for a specific year. All pricing displayed on our website will be honoured by the owner unless an error has been made by Cyprus Lettings.

Photos
On occasions we may use a photo that you have provided on a number of properties on the same complex to maintain consistency. It is our policy that all properties on the same complex share the best general photos of that complex and by sending photos to Cyprus Lettings you agree that we can use them in any way that we feel may promote the Cyprus Lettings website.

Damage to the property and its contents
Except in the case of normal wear and tear, the guest will be responsible for making good any damage to the property or its contents which has occurred due to negligence, wilful damage or irresponsible behaviour on the part of those occupying the property and their guests. It is your responsibility to appoint a representative (usually the cleaner) who is responsible for reporting any damage or loss to Cyprus Lettings. All damage must be reported to Cyprus Lettings within two days of the guests leaving or before new guests arrive if this is sooner, as it is very difficult to justify a charge to a guest if the damage has not been reported before new guests occupy the property. Cyprus Lettings will then investigate so that an additional charge report can be made incorporating costs and photographs if required.

Procedure for making a claim against the guests
(a) This must be reported to Cyprus Lettings by telephone or email within 2 days of the guests leaving or before new guests arrive if this is sooner
(b) The replacement or repair cost must be reported to Cyprus Lettings within 5 days of the guests leaving
(c) Cyprus Lettings with write the Additional Charge Report which must be agreed by the owner or owners representative
(d) Cyprus Lettings will then pay you and pursue the money from the guests so that there is no delay in you receiving payment
Please note that unless there are exceptional circumstance Cyprus Lettings will not process your claim if it is more than two days since the guests vacated

Complaints
In the unlikely event that we get a complaint about your property or its contents whilst the guests are on holiday, it will be reported to you immediately. Neither Cyprus Lettings nor our representatives are responsible for resolving any problems associated with your property but can provide a quote for additional services if required.

Smoking
All our properties have a no smoking policy unless otherwise stated at the property. Guests are informed that smoking is permitted on the balcony and terrace and it is advisable to provide ashtrays for this.

Termination
This agreement shall continue in force indefinitely, but may be terminated immediately. If terminated by you, all future, confirmed bookings will be honoured by you and this agreement will still apply to those bookings. Cyprus Lettings reserve the right to terminate this agreement and cancel all future bookings if you fail to comply with this agreement.